Senior Data Analyst

Job Title:  Senior Data Analyst
 
Intro
 
Whilst the last couple of years have been a tough time for everyone personally, we’ve adapted our strategy and continued our impressive growth. In that timeframe we’ve hired and integrated close to 150 new starters and grown our revenues significantly as a business.
 
We have adapted our ways of working to ensure that new starters that join feel part of one big virtual team. From regular town halls to coffee mornings and dedicated mental health days, we want to ensure we put the needs of our employees first. Feedback from our new hires has been positive, they love our onboarding programme and how much it makes them feel integrated into Trust from the start. Trust Payments was recently recognised for its accomplishments in employee engagement and is now considered one of the UK’s “Best Companies to Work having been awarded a 1* star rating indicating very good levels of workplace engagement.” Winning accolades in three other categories include being One of Financial Services top 30 companies, one of London’s top 75 large companies, and one of Wales top 30 companies to work for.
 
About Us:
 
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. The company has undertaken a major culture reset and now operates as a fast-paced inclusive organisation with talented people at it’s very heart. In 2019 the business expanded it’s product offering from Gateway and Acquiring to POS and Mobile Loyalty, creating true omnichannel processing capabilities and now provides over 30 unique products to merchants of all sizes. Business revenue has grown significantly in the last 2 years and as such we are expanding into even more products, markets and geographies and are hiring people at all levels.
 
Main purpose of the job:
 
This is an exciting new role for Trust Payments that will conduct end to end business analysis and reporting across the Trust client lifecycle, from prospecting to CRM to churn. The successful candidate will be responsible for designing and delivering analytics and reporting solutions across functions and lifecycle stages in order to drive customer growth and stakeholder value. The successful candidate will be expected to partner across the business analysis team as well as the wider business including sales, account management and operations.
 
Duties and responsibilities:
 
•   Lead data analysis projects, from stakeholder requirements collection, project management, to delivery

•   Partner across the data, technology and operations teams to instil a data-driven culture at Trust Payments

•   Develop metrics and reporting for end-to-end merchant analytics

•   Automate production of reporting and data delivery across different

•   Understand the business implications of work; using this understanding to make recommendations when collaborating with business stakeholders at all levels of seniority

 
Experience and Qualifications:
 
•   Bachelor’s degree in STEM, or another relevant field

•   Minimum of 2 years demonstrated experience in data analytics roles, with strong proficiency in SQL (MySQL/Postgres) and Python

•   Experience with data visualisation tools (Tableau and Quicksight currently in use)

•   Proven experience in data analysis, with excellent analytical and problem-solving abilities

•   A demonstrable track record of proactively identifying and creating value in data

•   Outstanding communication skills and ability to translate complex data and analytical concepts into clear business language to senior stakeholders

•   Experience within product-centric organisations
•   Experience in financial services, ideally payments (gateways, acquiring and processing)

•   Knowledge of AWS infrastructure, especially databasing (RDS, Redshift, Aurora)

•   Knowledge of Salesforce

•   Working across a matrix environment including sales and operations
 
Benefits (subject to local office benefits policy):
 
•   Opportunity to be part of a rapidly scaling and market leading Fintech business.
•   Flexible homeworking
•   Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified      mental health first aiders
•   Family friendly enhanced benefits/policies
•   Pension, Healthcare, Life Assurance
•   Social events and team building
•   Celebrations
 
 
We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
 
To submit your CV for this exciting Senior Data Analyst opportunity, please click ‘Apply’ now