It’s also the responsiveness of his account manager that Abdul appreciates. “Help is just an email away, it’s so good and so rapid. Things just get done.”
In addition, Trust Payments went the extra step to ensure all parties were legally protected for the future by preparing a Board Resolution document for both Express Remit and its PSD agents.
“We didn’t initially appreciate the value of this step,” said Abdul, “but it has brought clarity to our relationships. Trust Payments explained that it will help us to avoid complications in the future should we ever want to change payment processor – but Trust Payments feels like home.”