By Trust Payments Sep 15, 2022

Job Title:  Head of Business Analysis
 
Intro
 
Whilst the last 18 months have been a tough time for everyone personally, we’ve adapted our strategy and continued our impressive growth. In that timeframe we’ve hired and integrated close to 150 new starters and grown our revenues significantly as a business.
 
We have adapted our ways of working to ensure that new starters that join feel part of one big virtual team. From regular town halls to coffee mornings and dedicated mental health days, we want to ensure we put the needs of our employees first. Feedback from our new hires has been positive, they love our onboarding programme and how much it makes them feel integrated into Trust from the start. Trust Payments was recently recognised for its accomplishments in employee engagement and is now considered one of the UK’s “Best Companies to Work having been awarded a 1* star rating indicating very good levels of workplace engagement.” Winning accolades in three other categories include being One of Financial Services top 30 companies, one of London’s top 75 large companies, and one of Wales top 30 companies to work for.
 
About Us:
 
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group.
 
The Role:
 
This is an exciting new role for Trust Payments that will own end to end business analysis and reporting across the Trust client lifecycle, from prospecting to CRM to churn. The successful candidate will be responsible for designing and delivering analytics and reporting solutions across functions and lifecycle stages. The successful candidate will be expected to partner across the data team (infrastructure, architecture, and data science) as well as the wider business including sales, account management and operations. The Head of Business Analysis will also be tasked with providing thought leadership and content to support and inform third parties.
 
Duties and responsibilities:
 
•   Create and curate a central metric repository to drive consistency and alignment across all aspects of the Trust business and deliver a common lexicon for business performance
•   Partner with the data science team to deliver new reporting and commercial products for the Trust retail, loyalty and web businesses
•   Partner with the infrastructure and architecture teams to leverage the newly built AWS data lake and warehouse
•   Manage third party suppliers and liaise with account managers (e.g. Tableau) to ensure Trust is benefitting from current technology and generating value for money
•   Ideate and build data products for use across the Trust Payments enterprise in partnership with technologies and the Data Science team
•   Partner across the data, technology and operations teams to instil a data-driven culture at Trust Payments
 
Experience and Qualifications:
 
Essential:
 
•   Bachelor’s degree in computer science, computer engineering, or another relevant field
•   Proven people leadership skills
•   Minimum of 5 years demonstrated leadership experience in data analytics roles, with strong proficiency in SQL (MySQL/Postgres) and Python
•   Proven experience in data analysis and management, with excellent analytical and problem-solving abilities
•   A demonstrable track record of proactively identifying and creating value in data
•   Outstanding communication skills and ability to translate complex data and analytical concepts into clear business language to senior stakeholders
•   Experience within product-centric organisations
 
Desirable:
 
•   Experience in financial services, ideally payments (gateways, acquiring and processing)
•   Knowledge of AWS infrastructure, especially databasing (RDS, Redshift, Aurora)
•   Graph and relational database expertise
•   Working across a matrix environment including sales and operations
 
Benefits (subject to local office benefits policy):
 
•   Opportunity to be part of a rapidly scaling and market leading Fintech business.
•   Flexible homeworking
•   Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified      mental health first aiders
•   Family friendly enhanced benefits/policies
•   Pension, Healthcare, Life Assurance
•   Social events and team building
•   Celebrations
 
 
We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
 
To submit your CV for this exciting Head of Business Analysis opportunity, please click ‘Apply’ now

Upload your CV/resume or any other relevant file. Max. file size: 50 MB.

By Trust Payments Sep 15, 2022

Job Title:  Head of Business Analysis
 
Intro
 
Whilst the last 18 months have been a tough time for everyone personally, we’ve adapted our strategy and continued our impressive growth. In that timeframe we’ve hired and integrated close to 150 new starters and grown our revenues significantly as a business.
 
We have adapted our ways of working to ensure that new starters that join feel part of one big virtual team. From regular town halls to coffee mornings and dedicated mental health days, we want to ensure we put the needs of our employees first. Feedback from our new hires has been positive, they love our onboarding programme and how much it makes them feel integrated into Trust from the start. Trust Payments was recently recognised for its accomplishments in employee engagement and is now considered one of the UK’s “Best Companies to Work having been awarded a 1* star rating indicating very good levels of workplace engagement.” Winning accolades in three other categories include being One of Financial Services top 30 companies, one of London’s top 75 large companies, and one of Wales top 30 companies to work for.
 
About Us:
 
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group.
 
The Role:
 
This is an exciting new role for Trust Payments that will own end to end business analysis and reporting across the Trust client lifecycle, from prospecting to CRM to churn. The successful candidate will be responsible for designing and delivering analytics and reporting solutions across functions and lifecycle stages. The successful candidate will be expected to partner across the data team (infrastructure, architecture, and data science) as well as the wider business including sales, account management and operations. The Head of Business Analysis will also be tasked with providing thought leadership and content to support and inform third parties.
 
Duties and responsibilities:
 
•   Create and curate a central metric repository to drive consistency and alignment across all aspects of the Trust business and deliver a common lexicon for business performance
•   Partner with the data science team to deliver new reporting and commercial products for the Trust retail, loyalty and web businesses
•   Partner with the infrastructure and architecture teams to leverage the newly built AWS data lake and warehouse
•   Manage third party suppliers and liaise with account managers (e.g. Tableau) to ensure Trust is benefitting from current technology and generating value for money
•   Ideate and build data products for use across the Trust Payments enterprise in partnership with technologies and the Data Science team
•   Partner across the data, technology and operations teams to instil a data-driven culture at Trust Payments
 
Experience and Qualifications:
 
Essential:
 
•   Bachelor’s degree in computer science, computer engineering, or another relevant field
•   Proven people leadership skills
•   Minimum of 5 years demonstrated leadership experience in data analytics roles, with strong proficiency in SQL (MySQL/Postgres) and Python
•   Proven experience in data analysis and management, with excellent analytical and problem-solving abilities
•   A demonstrable track record of proactively identifying and creating value in data
•   Outstanding communication skills and ability to translate complex data and analytical concepts into clear business language to senior stakeholders
•   Experience within product-centric organisations
 
Desirable:
 
•   Experience in financial services, ideally payments (gateways, acquiring and processing)
•   Knowledge of AWS infrastructure, especially databasing (RDS, Redshift, Aurora)
•   Graph and relational database expertise
•   Working across a matrix environment including sales and operations
 
Benefits (subject to local office benefits policy):
 
•   Opportunity to be part of a rapidly scaling and market leading Fintech business.
•   Flexible homeworking
•   Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified      mental health first aiders
•   Family friendly enhanced benefits/policies
•   Pension, Healthcare, Life Assurance
•   Social events and team building
•   Celebrations
 
 
We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
 
To submit your CV for this exciting Head of Business Analysis opportunity, please click ‘Apply’ now

Upload your CV/resume or any other relevant file. Max. file size: 50 MB.

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