By Trust Payments Dec 9, 2021

  • Malta

Job Title: Project Manager
 
Intro
 
Most of Trust Payments are still working from home at present but we are starting to return to our Covid secure offices on a flexible basis. It’s great to see some old faces, and many new ones. Whilst the last 18 months have been a tough time for everyone personally, we’ve adapted our strategy and continued our impressive growth. In that timeframe we’ve hired and integrated close to 150 new starters and grown our revenues significantly as a business.
 
We have adapted our ways of working to ensure that new starters that join feel part of one big virtual team. From regular town halls to coffee mornings and dedicated mental health days, we want to ensure we put the needs of our employees first. Feedback from our new hires has been positive, they love our onboarding programme and how much it makes them feel integrated into Trust from the start. Trust Payments was recently recognised for its accomplishments in employee engagement and is now considered one of the UK’s “Best Companies to Work having been awarded a 1* star rating indicating very good levels of workplace engagement.” Winning accolades in three other categories include being One of Financial Services top 30 companies, one of London’s top 75 large companies, and one of Wales top 30 companies to work for.
 
About Us:
 
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. The company has undertaken a major culture reset and now operates as a fast-paced inclusive organisation with talented people at it’s very heart. In 2019 the business expanded it’s product offering from Gateway and Acquiring to POS and Mobile Loyalty, creating true omnichannel processing capabilities and now provides over 30 unique products to merchants of all sizes. Business revenue has grown significantly in the last 2 years and as such we are expanding into even more products, markets and geographies and are hiring people at all levels.
 
Main purpose of the job:
 
Working within the Operations Department, the POS Intergration Officer will be responsible for maintaining proper and correct merchant records as well as promptly handle merchant onboarding processes, whilst also assisting with physical management of stock. Both internal within our MT office, and with our local logistics partner.
 
Incumbent will also be required to assist with merchant queries through email or telephone when required.
 
Duties and responsibilities:
 
•   Handle onboarding of merchants & terminal fulfilment
•   Check validity of data inputted by other team members.
•   Ensure that systems are properly and accurately updated.
•   Liase with the Commercial Team, and other deparments as may be necessary.
•   Handle day-to-day functions within the POS Operations Department and ensure that queries are handled promptly and efficiently.
•   Identify and define issues being raised by internal or external parties and work to a speedy resolution.
•   Answer incoming email or telephone queries from merchants and provide resolution within a timely manner.
•   Assist and substitute peers when necessary.
•   Assist team in management of physical stock with local logistics partner
•   Update internal stock management systems
 
Experience and Qualifications:
 
•   General Education level SEC Grade 5
•   2 years’ experience in a similar environment would be considered an asset
•   Card Acquiring knowledge highly advantageous
•   Excellent communication skills in English, both written and verbal.
•   Proficiency in MS Office particularly Word and Excel
•   In-depth knowledge of Salesforce and Omnipay would be considered an asset.
•   Basic knowledge of PCI (Payment Card Industry) requirements
•   Ability to handle multiple tasks and perform well under pressure
•   Willingness to go the extra mile to learn and work autonomously
•   Must be detail oriented and meticulous
•   Team player
 
Benefits (subject to local office benefits policy):
 
•   Opportunity to be part of a rapidly scaling and market leading Fintech business.
•   Flexible homeworking
•   Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health      first aiders
•   Family friendly enhanced benefits/policies
•   Pension, Healthcare, Life Assurance
•   Social events and team building
•   Celebrations

Upload your CV/resume or any other relevant file. Max. file size: 50 MB.

By Trust Payments Dec 9, 2021

  • Malta

Job Title: Project Manager
 
Intro
 
Most of Trust Payments are still working from home at present but we are starting to return to our Covid secure offices on a flexible basis. It’s great to see some old faces, and many new ones. Whilst the last 18 months have been a tough time for everyone personally, we’ve adapted our strategy and continued our impressive growth. In that timeframe we’ve hired and integrated close to 150 new starters and grown our revenues significantly as a business.
 
We have adapted our ways of working to ensure that new starters that join feel part of one big virtual team. From regular town halls to coffee mornings and dedicated mental health days, we want to ensure we put the needs of our employees first. Feedback from our new hires has been positive, they love our onboarding programme and how much it makes them feel integrated into Trust from the start. Trust Payments was recently recognised for its accomplishments in employee engagement and is now considered one of the UK’s “Best Companies to Work having been awarded a 1* star rating indicating very good levels of workplace engagement.” Winning accolades in three other categories include being One of Financial Services top 30 companies, one of London’s top 75 large companies, and one of Wales top 30 companies to work for.
 
About Us:
 
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. The company has undertaken a major culture reset and now operates as a fast-paced inclusive organisation with talented people at it’s very heart. In 2019 the business expanded it’s product offering from Gateway and Acquiring to POS and Mobile Loyalty, creating true omnichannel processing capabilities and now provides over 30 unique products to merchants of all sizes. Business revenue has grown significantly in the last 2 years and as such we are expanding into even more products, markets and geographies and are hiring people at all levels.
 
Main purpose of the job:
 
Working within the Operations Department, the POS Intergration Officer will be responsible for maintaining proper and correct merchant records as well as promptly handle merchant onboarding processes, whilst also assisting with physical management of stock. Both internal within our MT office, and with our local logistics partner.
 
Incumbent will also be required to assist with merchant queries through email or telephone when required.
 
Duties and responsibilities:
 
•   Handle onboarding of merchants & terminal fulfilment
•   Check validity of data inputted by other team members.
•   Ensure that systems are properly and accurately updated.
•   Liase with the Commercial Team, and other deparments as may be necessary.
•   Handle day-to-day functions within the POS Operations Department and ensure that queries are handled promptly and efficiently.
•   Identify and define issues being raised by internal or external parties and work to a speedy resolution.
•   Answer incoming email or telephone queries from merchants and provide resolution within a timely manner.
•   Assist and substitute peers when necessary.
•   Assist team in management of physical stock with local logistics partner
•   Update internal stock management systems
 
Experience and Qualifications:
 
•   General Education level SEC Grade 5
•   2 years’ experience in a similar environment would be considered an asset
•   Card Acquiring knowledge highly advantageous
•   Excellent communication skills in English, both written and verbal.
•   Proficiency in MS Office particularly Word and Excel
•   In-depth knowledge of Salesforce and Omnipay would be considered an asset.
•   Basic knowledge of PCI (Payment Card Industry) requirements
•   Ability to handle multiple tasks and perform well under pressure
•   Willingness to go the extra mile to learn and work autonomously
•   Must be detail oriented and meticulous
•   Team player
 
Benefits (subject to local office benefits policy):
 
•   Opportunity to be part of a rapidly scaling and market leading Fintech business.
•   Flexible homeworking
•   Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health      first aiders
•   Family friendly enhanced benefits/policies
•   Pension, Healthcare, Life Assurance
•   Social events and team building
•   Celebrations

Upload your CV/resume or any other relevant file. Max. file size: 50 MB.

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