By Trust Payments Jun 29, 2021

Job Title: Systems Developer – Windows
 
Intro
 
Most of Trust Payments are still working from home at present but we are starting to return to our Covid secure offices on a flexible basis. It’s great to see some old faces, and many new ones. Whilst the last 18 months have been a tough time for everyone personally, we’ve adapted our strategy and continued our impressive growth. In that timeframe we’ve hired and integrated close to 150 new starters and grown our revenues significantly as a business.
 
We have adapted our ways of working to ensure that new starters that join feel part of one big virtual team. From regular town halls to coffee mornings and dedicated mental health days, we want to ensure we put the needs of our employees first. Feedback from our new hires has been positive, they love our onboarding programme and how much it makes them feel integrated into Trust from the start. Trust Payments was recently recognised for its accomplishments in employee engagement and is now considered one of the UK’s “Best Companies to Work having been awarded a 1* star rating indicating very good levels of workplace engagement.” Winning accolades in three other categories include being One of Financial Services top 30 companies, one of London’s top 75 large companies, and one of Wales top 30 companies to work for.
 
About Us:
 
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. The company has undertaken a major culture reset and now operates as a fast-paced inclusive organisation with talented people at it’s very heart. In 2019 the business expanded it’s product offering from Gateway and Acquiring to POS and Mobile Loyalty, creating true omnichannel processing capabilities and now provides over 30 unique products to merchants of all sizes. Business revenue has grown significantly in the last 2 years and as such we are expanding into even more products, markets and geographies and are hiring people at all levels.
 
Mobilize Systems is a division of Trust Payments which develops mobile technology to provide seamless, data-rich services to merchants looking to capture and expand customer engagement and loyalty programmes. The acquisition will enable Trust Payments to combine behavioural analytics with transactional data to offer enhanced product journeys for customers, improved payment options, and better insight for businesses.
 
Main purpose of the job:
 
•   Responsible for maintenance of all IT infrastructures both internal and external in line with the requirements of the operational plan
•   Manage the disaster recovery process and provide back up support as and when required
 
Duties and responsibilities:
 
•   Day to day administration, monitoring and maintenance of the company’s IT systems
•   IT Helpdesk. Provide IT technical support to users of the office systems. IT Helpdesk responsibilities along with the use of the service desk software takes up a fair      portion of the role
•   Basic programming/scripting to facilitate the creation, development and execution of maintenance tools to aid in system administration
•   Configuration management of server installations
•   Configuration management of monitoring systems
•   Planning and installation of new hardware and software including the physical installation of servers (rack mounting, closet wiring, power distribution etc.)
•   Liaise with the development team regarding any changes to the e-Commerce payment platform
•   Liaise with outside organizations (ISP’s, hardware vendors, etc.) to ensure any system failures/issues are quickly resolved
•   Administer third-party services such as domain registration and external monitoring
•   Purchase SSL certificates for use within the company
•   Planning future improvements, suggesting IT solutions to business problems
•   Provide out of hours second line on-call duties to assist in the prompt resolution of any payment system incidents
•   Provide disaster recovery and business resumption duties
•   Liaise with the first line on-call/technical support/customer service team to provide training and support on new systems and to assist in any on-going technical      problems
•   PAT testing: equipment testing and record keeping
•   Creation and maintenance of documentation for all systems (user guides, SOPs, network diagrams, etc.)
•   User account management and install/configure desktop and laptop systems for deployment to new staff or technology refreshes
•   Conduct audits of system components and configurations
•   Comply with all legislation and codes of practice appropriate to the role
•   Comply with the Health and Safety at work Act (1974) and relevant directives in all activities
•   Compliance on all relevant aspects of GDPR as appropriate to the role
 
Experiance and Qualifications:
 
•   Windows Server including server-based components (e.g. Active Directory)
•   Windows Desktop software
•   Microsoft Exchange Server
•   Office 365
•   Sharepoint Online
•   Azure
•   Microsoft qualifications desirable (MCSA)
 
Other significant job requirements:
 
•   Routing
•   Switching
•   LAN/WAN technology
•   Packet filtering / ACL’s / NAT
•   Voice (Avaya)
•   Network qualification desirable (CCNA/CCNP, JNCIA/JNCIP)
•   Knowledge and experience of Linux based systems
•   Knowledge and experience in configuration management software (e.g. Puppet, Chef)
•   Knowledge and experience of HTTP (Apache, IIS), security, SQL databases
•   Knowledge and experience in fault finding and resolving faults while in contact with customers
•   Knowledge and experience of monitoring system (Nagios, Zabbix, Cacti)
•   Practical knowledge of shell scripting and systems management
•   Track record of practical problem solving and organizational aptitude
•   Background in technology and knowledge of the Payment Business Industry
•   Knowledge of technology-based products and services
•   Awareness of Trust Payments Limited range of products
•   Understanding of payment system capabilities and features
•   Knowledge and experience of version control software, Microsoft Office, Salesforce, DMS, data handling, record keeping
 
Benefits (subject to local office benefits policy):
 
•   Opportunity to be part of a rapidly scaling and market leading Fintech business.
•   Flexible homeworking
•   Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health      first aiders
•   Family friendly enhanced benefits/policies
•   Pension, Healthcare, Life Assurance
•   Social events and team building
•   Celebrations

Upload your CV/resume or any other relevant file. Max. file size: 50 MB.

By Trust Payments Jun 29, 2021

Job Title: Systems Developer – Windows
 
Intro
 
Most of Trust Payments are still working from home at present but we are starting to return to our Covid secure offices on a flexible basis. It’s great to see some old faces, and many new ones. Whilst the last 18 months have been a tough time for everyone personally, we’ve adapted our strategy and continued our impressive growth. In that timeframe we’ve hired and integrated close to 150 new starters and grown our revenues significantly as a business.
 
We have adapted our ways of working to ensure that new starters that join feel part of one big virtual team. From regular town halls to coffee mornings and dedicated mental health days, we want to ensure we put the needs of our employees first. Feedback from our new hires has been positive, they love our onboarding programme and how much it makes them feel integrated into Trust from the start. Trust Payments was recently recognised for its accomplishments in employee engagement and is now considered one of the UK’s “Best Companies to Work having been awarded a 1* star rating indicating very good levels of workplace engagement.” Winning accolades in three other categories include being One of Financial Services top 30 companies, one of London’s top 75 large companies, and one of Wales top 30 companies to work for.
 
About Us:
 
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. The company has undertaken a major culture reset and now operates as a fast-paced inclusive organisation with talented people at it’s very heart. In 2019 the business expanded it’s product offering from Gateway and Acquiring to POS and Mobile Loyalty, creating true omnichannel processing capabilities and now provides over 30 unique products to merchants of all sizes. Business revenue has grown significantly in the last 2 years and as such we are expanding into even more products, markets and geographies and are hiring people at all levels.
 
Mobilize Systems is a division of Trust Payments which develops mobile technology to provide seamless, data-rich services to merchants looking to capture and expand customer engagement and loyalty programmes. The acquisition will enable Trust Payments to combine behavioural analytics with transactional data to offer enhanced product journeys for customers, improved payment options, and better insight for businesses.
 
Main purpose of the job:
 
•   Responsible for maintenance of all IT infrastructures both internal and external in line with the requirements of the operational plan
•   Manage the disaster recovery process and provide back up support as and when required
 
Duties and responsibilities:
 
•   Day to day administration, monitoring and maintenance of the company’s IT systems
•   IT Helpdesk. Provide IT technical support to users of the office systems. IT Helpdesk responsibilities along with the use of the service desk software takes up a fair      portion of the role
•   Basic programming/scripting to facilitate the creation, development and execution of maintenance tools to aid in system administration
•   Configuration management of server installations
•   Configuration management of monitoring systems
•   Planning and installation of new hardware and software including the physical installation of servers (rack mounting, closet wiring, power distribution etc.)
•   Liaise with the development team regarding any changes to the e-Commerce payment platform
•   Liaise with outside organizations (ISP’s, hardware vendors, etc.) to ensure any system failures/issues are quickly resolved
•   Administer third-party services such as domain registration and external monitoring
•   Purchase SSL certificates for use within the company
•   Planning future improvements, suggesting IT solutions to business problems
•   Provide out of hours second line on-call duties to assist in the prompt resolution of any payment system incidents
•   Provide disaster recovery and business resumption duties
•   Liaise with the first line on-call/technical support/customer service team to provide training and support on new systems and to assist in any on-going technical      problems
•   PAT testing: equipment testing and record keeping
•   Creation and maintenance of documentation for all systems (user guides, SOPs, network diagrams, etc.)
•   User account management and install/configure desktop and laptop systems for deployment to new staff or technology refreshes
•   Conduct audits of system components and configurations
•   Comply with all legislation and codes of practice appropriate to the role
•   Comply with the Health and Safety at work Act (1974) and relevant directives in all activities
•   Compliance on all relevant aspects of GDPR as appropriate to the role
 
Experiance and Qualifications:
 
•   Windows Server including server-based components (e.g. Active Directory)
•   Windows Desktop software
•   Microsoft Exchange Server
•   Office 365
•   Sharepoint Online
•   Azure
•   Microsoft qualifications desirable (MCSA)
 
Other significant job requirements:
 
•   Routing
•   Switching
•   LAN/WAN technology
•   Packet filtering / ACL’s / NAT
•   Voice (Avaya)
•   Network qualification desirable (CCNA/CCNP, JNCIA/JNCIP)
•   Knowledge and experience of Linux based systems
•   Knowledge and experience in configuration management software (e.g. Puppet, Chef)
•   Knowledge and experience of HTTP (Apache, IIS), security, SQL databases
•   Knowledge and experience in fault finding and resolving faults while in contact with customers
•   Knowledge and experience of monitoring system (Nagios, Zabbix, Cacti)
•   Practical knowledge of shell scripting and systems management
•   Track record of practical problem solving and organizational aptitude
•   Background in technology and knowledge of the Payment Business Industry
•   Knowledge of technology-based products and services
•   Awareness of Trust Payments Limited range of products
•   Understanding of payment system capabilities and features
•   Knowledge and experience of version control software, Microsoft Office, Salesforce, DMS, data handling, record keeping
 
Benefits (subject to local office benefits policy):
 
•   Opportunity to be part of a rapidly scaling and market leading Fintech business.
•   Flexible homeworking
•   Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health      first aiders
•   Family friendly enhanced benefits/policies
•   Pension, Healthcare, Life Assurance
•   Social events and team building
•   Celebrations

Upload your CV/resume or any other relevant file. Max. file size: 50 MB.

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