News
Check out the latest on what we are doing here at Trust Payments and what is happening around the world in payments
Reduce chargebacks and increase eCommerce sales: the ultimate checklist
2020 has brought remarkable change to eCommerce. While many traditional business models are failing, eCommerce sales have seen exponential growth. However, according to McKinsey, the average rate of merchant chargebacks across all industries is rising 20% every year. And eCommerce sales are a chargeback minefield, as card-not-present payments are more [...]
Top eCommerce Trends To Watch For In 2021
Now more than ever, eCommerce brands need to adapt and communicate more effectively with their customers. With technological improvements advancing at a rapid pace and changing customer behaviour around shopping, eCommerce trends cannot be overlooked for 2021. Companies need to understand the importance of these trends from a customer perspective [...]
Comparing Point of Sale Systems: What’s Best for Your SME?
As the world accelerates through our technologically advanced era, our business practices must keep up. To satisfy a wide array of payment demands, point-of-sale systems are quickly becoming the technology of choice. These systems have expanded to cover the entire retail supply chain, including inventory, logistics, marketing, customer loyalty, and [...]
10 Sales Tips For Your New eCommerce Business After Launch
When starting an eCommerce business, sales strategies are the roadmaps that help you navigate the road to success. Not only will they help you identify and close deals, but they also show you how to optimise your sales funnel and how to build a sustainable, long-term sales strategy. Here are [...]
How to Reduce Customer Churn in Your eCommerce Store
Winning customers is no easy feat. Keeping them is even harder. In fact, the average eCommerce store loses 76% of its customers within a year. While some churn is expected and can even be beneficial to your business, it's essential to avoid losing valuable customers prematurely. No matter how much [...]
Everything you need to know about our pre-dispute management services: Ethoca & Verifi
Interview with Christine Jamison, Fraud & Authentication Product Manager What are the services from Verifi and Ethoca for? Put simply, the two services are similar; Verifi is from Visa and Ethoca from Mastercard. They alert merchants to potential disputes before the chargeback process starts. Merchants know too well that overlooking [...]
What’s shaping the future of iGaming payments security?
The iGaming industry has come a long way since its humble beginnings in the 90s. Today, it's one of the fastest-growing industries on the planet, with annual revenue of $66.7 billion in 2020, according to Statista. In the UK, online gaming rose to £5.7 billion according to data from 2020. [...]
The future of payments according to 10 Experts
Currently, in the UK, only 30% of payments are made using cash, according to Quartz. So we wondered - what are the payment trends of the future? Will we all be paying using phones or other devices, or will cash and cards still rule the roost? Read on to find [...]
Finding the right eCommerce platform for your growing business
Starting to sell online is exciting, but you'll need more than inspiration to get things going. There's still plenty of research to do and a lot of questions to answer before you get started. What should be your priorities? Considering an eCommerce platform to partner with is certainly a step [...]
How to master recurring payments for your subscription services by using VAU and ABU
If your business model revolves around recurring payments, you’re probably aware that a percentage of your card transactions will be either rejected, lost, or charged back. Until you implement certain safeguards to prevent payments from being rejected, you might find yourself scrambling for a solution to keep payment flowing so [...]
An essential guide to crypto payments
Bitcoin was the first and still is the most popular cryptocurrency, but it's not the only game in town. There are now more than 4500 digital currencies (also known as ‘altcoins’) that you can use to pay for goods and services or trade with other crypto enthusiasts. This happens because [...]
Your guide to secure payment authentication with 3DS2
If your business operates in Europe and accepts online card payments, implementing 3-D Secure 2 (3DS2) is an essential update to your payment systems, replacing 3DS1 which was introduced in 1999. 3DS2 is an online payment authentication required by all the card schemes (Visa, Mastercard, Amex, Discover/Diners) for online transactions. [...]
