Trust in our responsibility
At Trust Payments, we believe that being a responsible business makes us a better business. As we continue to grow, the role we can play for our people, our community and the economy, and our responsibility to the environment, has never been more important.
Sustainability at Trust Payments
Our approach to sustainability is guided by our purpose: to help businesses grow sustainably. We treat our social and environmental impact as a primary measure of success for our business and prioritise it even in cases where it may not drive profitability. We are doing this by investing in our people and culture, reducing our environmental impact, building a sustainable supply chain, and making a positive and lasting contribution within the local communities where we operate.
Diversity and inclusion
Our business is built by colleagues whose dedication, innovation and ambition help deliver the best service for our customers.
We’re an international company and that is reflected in our people and culture. We have over 500 colleagues, working across 3 different continents. We’re dedicated to providing a safe working environment where employees feel respected and learn and develop every day. By working together, we continue to create a more diverse workforce with equitable opportunities and an inclusive environment for all.
Our D, E & I commitments
We are in a position to make a positive contribution towards a more sustainable future. Our priority is to mitigate our climate impact and to reduce our environmental footprint by:
Aligning business processes to international environmental standards
Undertaking an in-depth exercise to establish our carbon emissions
Promoting sustainable travel and introducing a cycle-to-work scheme
Meeting or exceeding all the environmental legislation that relates to the business
Encouraging our suppliers to set ambitious plans to tackle climate change and reduce emissions
Including environment considerations into supplier selection criteria, and encourage them to adopt similar principles
Making training available for employees to raise awareness of environmental issues and enlist their support in improving the business's performance
Recycling and refurbishing our IT equipment, donating to schools and charities supporting young adults with learning difficulties
Communities and charitable giving
We invest in our communities in many ways – from donations to volunteering and fundraising activities – to support and raise awareness of important causes. We encourage our colleagues to get involved with their local charities and we aim to match fundraising efforts wherever possible.
£45,000donated to charity
£45k+donated to charity
We operate in a highly regulated landscape and conduct our business processes in accordance with all applicable laws and regulations, and according to the highest ethical standards.
We have comprehensive merchant due diligence, transaction monitoring and reporting processes in place, which helps ensure they remain compliant with all rules and regulations from the card schemes. We use artificial intelligence and blockchain for friction-less transactions, new application development, and risk management for our customers.