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Acquired.com - Case Study

Acquired.com

Time to read: 5 minutes

By Trust Payments

4 Sept 2023

The Partner

A versatile platform for full payment life cycle management

Acquired.com specialises in market-leading technology and a variety of acquiring connections, including payments via card and open banking, faster payments, and treasury solutions. Its deep data expertise and consultative approach enables businesses to accelerate their growth through customer-led payment options. 

 The company digitises and streamlines payments, tailoring its solutions to perfectly align with the individual needs of each customer. It prides itself on taking an advisory approach, providing best-in-class service to resolve complex challenges and embed efficient payment solutions into an organisation – ultimately helping to improve liquidity, drive operational efficiency, and create a better user experience for customers. 

The Problem

Settling funds in multiple currencies

Acquired.com provides a managed service for acquiring services and boasts a growing panel of expert partners. They were seeking a partner to provide the ability to settle funds in multiple currencies and support Acquired.com in attracting a wide range of sectors, including lending, debt collection, remittance, ticketing, retail, and hospitality. 

bills of foreign currency euro being calculated by business owner

The Solution

Payment gateway and acquiring technology purpose-built for cross-border payments

Trust Payments provided Acquired.com with the ability to settle funds in multiple currencies, matching the competitive uptime, acceptance rates, and flexibility it aims to offer its customers. As forward-thinkers, both Acquired.com and Trust Payments are willing to make changes to standard processes and streamline services to ultimately support the end user. 

customer making international payment online

The Results

Data-centric payment approach that puts the merchant at the heart of everything

For Acquired.com, Trust Payments’ commitment to placing the merchant at the heart of what they do resonates with Acquired.com’s commitment to understanding and adapting to the unique needs of its customers. One standout feature is a joint focus on data as a way to empower users with valuable insights. 

 Having a deep understanding of a customer’s transaction data allows them to improve authorisation rates, as well as make informed recommendations regarding the payment options being offered to the end customer. 

“When choosing who to partner with in the evolving payments landscape, it’s important to find businesses that share your core values and priorities, and Trust Payments does just that. Since the beginning of the partnership in 2017, we have worked together to offer seamless service and innovative solutions to the market. They have consistently been an accommodating acquiring partner, matching the competitive uptime, acceptance rates, and flexibility we aim to offer our customers.

When working with Trust Payments, we know that we can engage with the whole company to find the best solutions and the right answers. Their unwavering reliability aligns with our commitment to uninterrupted service and shows their dedication to exceeding partner expectations!”
Mark Johnson
Commercial Director, Acquired.com

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