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Cookie policy

Feb 5, 2021

1. About us

This Cookie Notice applies to Trust Payments Ltd of European Operations Centre, Parc Menai, Bangor, Gwynedd, UK LL57 4BL. It supplements Trust Payment’s Privacy Notice, which maybe accessed here: https://www.trustpayments.com/privacy/

Any questions or concerns relating to the use of cookies by our websites and the processing of personal data obtained through their use may be directed to: [email protected]

2. Cookies – What are they and how do we use them

Trust Payments uses cookies and similar technologies to collect information about the use of our websites in order to make them function effectively and also to improve our website visitors’experience when they browse our websites. A cookie is a small file that is stored on a user’s computer for record-keeping purposes. Trust Payments typically uses both session ID cookies and persistent cookies.

We use session cookies to make it easier for you to navigate our sites. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time, and can be used when you return to our site to help identify you or allow you to log in, or on other third-party sites to communicate to you via online-marketing channels. If you reject cookies, you may still use our site, but your ability to use some areas of the site will be limited and you may need to re-enter your personal data when you register.

3. Blocking cookies

You do not have to accept all of the cookies used by our website. If you reject certain cookies, however, you may not be able to use some of the features of our websites. Your browser may be configured to allow you to refuse or delete cookies or to be notified when a cookie is stored on your device. To change your web browser settings for cookies, you can follow the instructions in the help section of your web browser or visit all aboutcookies.org http://www.allaboutcookies.org/manage-cookies/. You may also find information about how to disable specific cookies using the links provided in the tables in Section 3 below.

Please note that by deleting or blocking cookies that are strictly necessary for the performance of our website, it may not function correctly and you may not be able to access certain areas of the website.

4. What do we collect

We use the following types of cookies on our website:

5. Link to other sites

The Trust Payments website may contain links to other sites that are not owned or controlled by Trust Payments . Please be aware that Trust Payments is not responsible for the privacy or security practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personal data.

6. Google analytics

Trust Payments uses Google Analytics to monitor visits to our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

7. Clicktale

Our website uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use ClickTale to collect any personal data entered in this website. ClickTale does not track your browsing habits across websites that do not use ClickTale services. We use the information collected by ClickTale service to improve your experience when using our website to ensure we present you with the information you require as quickly and effectively as possible. You can choose to disable the Service at http://www.clicktale.net/disable.html.

8. Other information

Where we work with third-party vendors to apply cookies on our behalf and they have access to personal data collected via cookies or other apps, they are subject to appropriate contractual safeguards in line with the requirements of the GDPR. If you are an EU resident, you have certain rights in relation to any personal data that we process about you. These rights are set out in our EU Privacy Notice, which you can find here: https://www.trustpayments.com/privacy/

Security statement

Security is our top priority at Trust Payments and we strive to ensure that all data is kept secure at all times We keep all customer data safe with AES256 encryption, SSL Certificates, and a minimum of TLS1.2, between your website and our datacentres.

Our systems are scanned quarterly using the Qualys PCI Platform, an independent Qualified Security Assessor (QSA) and approved vendors – Omnicybersecurity (UK) & Forgenix (US) – to ensure compliance with the security requirements of the card schemes.

We follow a number of rigorous security procedures on a daily basis including, but not limited to, continuous monitoring of our perimeter, dark web monitoring, and internal checks to ensure that CIA triad is maintained at all times.