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Source Insurance

Source Insurance

Time to read: 5 minutes

By Trust Payments

4 Sept 2023

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The Merchant

General insurance experts working with a panel of leading blue-chip insurers to tailor cover to suit all needs

Source Insurance is a leading provider of general insurance quote-and-buy platforms to the UK mortgage broker market. It offers a comprehensive range of products on both advised and non-advised bases, catering to the diverse needs of our clients.

The Problem

Needed an easy-to-integrate payments platform to replace cumbersome reconciliation processes

Before partnering with Trust Payments, Source Insurance faced challenges in finding a reliable and efficient card payment system provider that seamlessly integrated with its platform. The most crucial pain points they encountered were integration delays and cumbersome payment reconciliation processes.

full suite payments solution that integrates with other technologies seamlessly

The Solution

A full suite payments solution that integrates with other technologies seamlessly

Trust Payments emerged as the perfect fit for Source Insurance’s business needs and those of its clients. Implementation of its TRU Connect Payment Gateway combined with the acquiring service was a seamless process to avoid business disruption and provide a prompt integration process that ensured a smooth transition, allowing Source Insurance to enhance its services without any downtime.  

Included within this, we provided tools specifically designed to help Source Insurance optimise the policy renewal process and promote customer retention with Account Check functionality, tokenisation, subscription payments, card updater tools and additional payment options inclusive of mobile wallets from Apple Pay and Google Pay.  

payments platform to replace reconciliation processes

The Results

Streamlined processes leading to time and resource efficiencies

The advanced payment reconciliation tools that Trust Payments offers have significantly streamlined Source Insurance’s accounting processes, saving them valuable time and resources.  

“We are delighted to have chosen Trust Payments as our card payment systems provider. Their unmatched quick integration, robust payment reconciliation tools, and cost-effectiveness were pivotal factors in our decision. Trust Payments' dedication to excellence aligns perfectly with our commitment to delivering superior services to our clients. We highly recommend them to any merchant seeking a reliable and efficient payment solutions provider.”
John Pinkerton
Finance Director, Source Insurance Limited

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Our systems are scanned quarterly using the Qualys PCI Platform, an independent Qualified Security Assessor (QSA) and approved vendors – Omnicybersecurity (UK) & Forgenix (US) – to ensure compliance with the security requirements of the card schemes.

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