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Time to read: 5 minutes

By Trust Payments

18 Feb 2021

the challenge

Growing into new markets

Cryptocurrencies have been with us for more than ten years. In that time, they have grown in credibility. Some financial institutions are finally acknowledging the opportunities created by crypto, but most are still slow to adapt.

Cryptocurrency entrepreneurs are frustrated, and their ideas are being stifled.

The Solution

Quick decisions & sector expertise

Trust Payments supports nearly 100 merchants that offer crypto exchange services through its ecommerce gateway and acquiring services. We help those merchants address multiple markets, geographies and coin types.


Trust Payments can get your crypto business up and running quickly

Set up support for your KYC and AML

dedicated local Account Manager for every merchant

An internal team of sector experts who understand and mitigate the challenges facing cryptocurrencies businesses

Integrate through our API – fast

Block countries or BINs in 24 hours

Extra layer of technology to reduce fraud and chargebacks


Customer experience and reliability

“Being Spanish, we very much appreciate that our dedicated Account Manager literally speaks the same language as us,” said Adria Llorens, Co-founder, Bitbase.

“In the two years we have worked with Trust Payments so far, they have got to know our us well. They can see we are an honest and ethical business and their trust has resulted in Bitbase securing beneficial terms from Trust Payments that we value very much. They also helped us out with finding a specialist Spanish law firm that could advise us when we needed help! Those instances are very important, as well as the competitive rates and quick settlement, of course!”

Adria Llorens Co-founder, Bitbase

THE Benefits

“We previously only took payment by bank transfer which limited us commercially,” said Mark Lemon, Director of BCBitcoin. “Being relatively new to card payments, we are learning a lot. The team at Trust Payments is really helping us transition to card payment and understand how we can mitigate chargebacks.”’

“In the two years we have been with them, we have always found Trust Payments to be responsive – our Account Manager is always there on the phone or Whatsapp when we need him. Things usually get done in 24 hours or less. And their pricing is always competitive.”

Mark Lemon Director of BCBitcoin

THE Benefits

“We have a close relationship with Trust Payments,” said Elena Pronina, Head of Finance. “We speak a lot, so we always know what’s going on which is very important in the crypto space. Trust Monitors changes in country-specific regulations and adjusts its systems accordingly so we can just get on with running our business.

Their ability to resolve fraud-related problems is also outstanding. They are very fast at responding and always efficient and friendly. So that’s why I’m always happy to refer others in the crypto industry to Trust Payments.”

Elena Pronina Head of Finance,

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Security statement

Security is our top priority at Trust Payments and we strive to ensure that all data is kept secure at all times We keep all customer data safe with AES256 encryption, SSL Certificates, and a minimum of TLS1.2, between your website and our datacentres.

Our systems are scanned quarterly using the Qualys PCI Platform, an independent Qualified Security Assessor (QSA) and approved vendors – Omnicybersecurity (UK) & Forgenix (US) – to ensure compliance with the security requirements of the card schemes.

We follow a number of rigorous security procedures on a daily basis including, but not limited to, continuous monitoring of our perimeter, dark web monitoring, and internal checks to ensure that CIA triad is maintained at all times.