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Our story

Global commerce focused on the future

Trust Payments has a growing global presence, with offices and experts based around the world.

payments acquiring company with people as the focus

More than just a
payments company

We have decades of experience to help with all your commerce needs. We bring together technology and financial services to create a leading-edge fintech platform. Our payments and commerce businesses are at the heart of our vision to build omnichannel Converged Commerce™ solutions.

20,000+
customers
14k+
customers

worldwide

10
global

offices

24
years

experience

160+
currencies

supported

Our mission

We deliver innovative commerce solutions, through future-proofed technology and enhanced customer experiences, that help businesses grow sustainably.

Our values

Our people have the passion, drive, and commitment to make a difference to our clients’ businesses through the quality and longevity of their relationships. Our unique employee culture is felt by all our employees and underpinned by our core values. 

Forward Thinking

We’re ambitious, innovative and believe in new ideas and making them happen.

Responsible

We strive to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.

Customer Centric

We’re dedicated to creating value and demonstrating genuine care for all our customers.

Winning Together

We’re a passionate, collaborative and diverse culture that recognises that every employee contributes to our business success, always acting with integrity and respect.

We serve customers everywhere

We work with a variety of technology partners, merchants, membership organisations and specialist service providers to help optimise sales and customer experience for millions of end users.

Through everything we do

Careers

Investors

Social responsibility

Newsroom

Our people

Hover over the image for more info

Daniel Holden

Chief Executive Officer

Siobhan Wright

Chief People Officer

Ian Hughes

Chief Technology Officer

Steve Ford

Chief Revenue Officer

Rob Hawley

Chief Operating Officer

Kate Gusin

Chief Financial Officer

Laurence Booth

Chief Information Officer

Mike Dotson

Chief Retail & Product Officer

Edward Hanrahan

Chief Programme Officer

Steve Grech

CEO of EMEA

sir michael rake non-executive director at trust payments

Sir Michael Rake

Non-executive Director

Daniel Holden

Chief Executive Officer

masha cilliers non-executive director at trust payments

Masha Cilliers

Non-executive Director

jakob lindquist non-executive director at trust payments

Non-executive Director

Jakob Lindquist

Non-executive Director

Our offices

Haverhill

Haverhill Research Park, The Epicentre Enterprise Way, Haverhill, CB9 7LR

Malta

Ewropa Business Centre, Level 2, Triq Dun Karm, Birkirkara, BKR 9034

Atlanta

695 Mansell Rd, Suite 200, Roswell, GA, 30076

London

1 Royal Exchange, London, EC3V 3DG

Colombo

14 Sir Baron Jayatilaka Mawatha, Colombo, Sri Lanka

Bournemouth

Ocean 80, Bournemouth, Dorset, BH8 8AQ

Cyprus

Agios Athanasios 58, El Greco Building, Office 202, Limassol, 4102

Bromley

T-Bromley, 15-17 London Road, Bromley, BR1 1DE

Dublin

65 Leeson Street Lower, Dublin, D02 P663, Ireland

Bangor

Units 10-13 Llys Y Fedwen, Parc Menai Business Park, Bangor, LL57 4BL

Harrogate

7th Floor, The Exchange, Station Parade, Harrogate, HG1 1TS

Work for Trust Payments

We have vacancies across our business. Discover more and come join our team!

Security statement

Security is our top priority at Trust Payments and we strive to ensure that all data is kept secure at all times We keep all customer data safe with AES256 encryption, SSL Certificates, and a minimum of TLS1.2, between your website and our datacentres.

Our systems are scanned quarterly using the Qualys PCI Platform, an independent Qualified Security Assessor (QSA) and approved vendors – Omnicybersecurity (UK) & Forgenix (US) – to ensure compliance with the security requirements of the card schemes.

We follow a number of rigorous security procedures on a daily basis including, but not limited to, continuous monitoring of our perimeter, dark web monitoring, and internal checks to ensure that CIA triad is maintained at all times.