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Our story

Global commerce focused on the future

Trust Payments has a growing global presence, with offices and experts based around the world.

payments acquiring company with people as the focus

More than just a
payments company

We have decades of experience to help with all your commerce needs. We bring together technology and financial services to create a leading-edge fintech platform. Our payments and commerce businesses are at the heart of our vision to build omnichannel Converged Commerce™ solutions.









Our mission

We deliver innovative commerce solutions, through future-proofed technology and enhanced customer experiences, that help businesses grow sustainably.

There are values in our DNA

Our people have the passion, drive, and commitment to make a difference to our clients’ businesses through the quality and longevity of their relationships. Our unique employee culture is felt by all our employees and underpinned by our core values. 

Forward Thinking

We’re ambitious, innovative and believe in new ideas and making them happen.


We strive to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.

Customer Centric

We’re dedicated to creating value and demonstrating genuine care for all our customers.

Winning Together

We’re a passionate, collaborative and diverse culture that recognises that every employee contributes to our business success, always acting with integrity and respect.

We serve customers everywhere

We work with a variety of technology partners, merchants, membership organisations and specialist service providers to help optimise sales and customer experience for millions of end users.

Through everything we do



Social responsibility


Our people

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Daniel Holden

Chief Executive Officer

Daniel has spent the past ten years building high growth regulated financial institutions from the ground up. He successfully gained an MFSA license for and went on to achieve its full membership of both Visa and Mastercard that paved the way for its huge success. Daniel has created a scalable global fintech at Trust Payments, where he is focused driving exponential growth and building a lasting performance culture.

Siobhan Wright

Chief People Officer

Siobhan has built her career for over 20 years working in various SME and corporate companies; primarily in technology and software based businesses. She is extremely passionate about establishing a strong employee value proposition to attract, develop and retain key talent. Since joining Trust Payments in 2020, she has transformed the HR function and works closely as part of the Executive Team to embed a strong people strategy across the company.

Ryan Cachia

Chief Financial Officer

Ryan brings a wealth of financial expertise from the banking and payments sectors to Trust Payments. His career achievements include setting up companies under MFSA (Malta) licenses and building them into principal members of both Visa and Mastercard. His increasingly senior industry roles include Fortis Bank, NBG Bank, Insignia Cards and PayMix. Ryan is now focused on re-structuring the Finance organisation to support rapid growth and building Trust Payments into a £100m+ revenue generating payments platform.

Kevin O'Connell

Chief Product Officer

During Kevin’s almost 30 years in the payments industry, he has accumulated experience including as global head of acquiring product at processor First Data (now Fiserv) and as sales director for POS vendor Verifone where he was responsible for a 12-country region. Prior to joining Trust Payments in 2021, he was at Mastercard for more than eight years, where he led innovation initiatives across the network.He is now focused on leading Trust Payments’ product offering and enabling our solutions for our merchants and their customers.

Ian Hughes

Chief Technology Officer

Ian brings an invaluable perspective to his executive leadership role having started his IT career as a software developer. His career has encompassed blue chip technology brands including Siemens and British Aerospace. Ian has quickly delivered huge leaps in the tech capability at Trust Payments. His achievements including the migration of its platform which was achieved with zero downtime. He designed and developed our payments gateway and re-engineering the development process for speed and security optimisation.

Tom Pilling

Chief Risk Officer

Tom’s career includes nearly 20 years in leadership roles shaping acquiring risk policies for leading players in the payments industry. With experience drawn from Paysafe, Payvision and over ten years at WorldPay, Tom puts much of his career success down to learning from Chief Risk Officers who are the among the best in the business. Tom is a firm believer in nurturing talent from within and, together with his team, is focused on optimising business performance through precision management of its policies and processes.

Rob Hawley

Chief Operating Officer

Rob’s career in payments began at WorldPay and progressed into setting up international acquiring business units for First Data/Fiserv. From negotiating and signing bank partner agreements in South Africa to setting up its acquiring platform, Rob implemented the entire infrastructure of the new business. He also established an acquiring joint venture with a major European bank from governance all the way through to its customer proposition.

Steve Grech

CEO Malta

Steve has spent 25+ years in the Maltese financial services and payments market. He spent three years as CEO of Truevo Payments, leading the business from start-up to profitability. He was involved in the setting up of the Association for Financial Institutions in Malta and acted as its Chairman for the first 2 years. Steve also held senior positions in the cards and payments areas of Banif Bank (Malta) and Bank of Valletta leading and managing functions such as card issuing and acquiring, electronic channels and Internet banking.

Sharon Cauchi

Chief Compliance Officer

Craig Brightly

Head of Direct Sales

Paul Adams

Group Head of Product

Annabel Pisani

Head of Risk Monitoring

Eric Levy

Chief Transformation Officer

Luke Borg Costanzi

Group Head of Service Delivery

Kurt Desira

Group Head of Data Analytics

Julianne Attard

Group Head of Finance

Steve Ford

VP of Sales and Account Management

Julianne Attard

Group Head of Finance

Ursula White

Director of Global Client Support

Helen Griffin

Head of Portfolio Management

Laurence Booth

Chief Data Officer

sir michael rake non-executive director at trust payments

Sir Michael Rake

Non-executive Director

Daniel Holden

Chief Executive Officer

masha cilliers non-executive director at trust payments

Masha Cilliers

Non-executive Director

jakob lindquist non-executive director at trust payments

Non-executive Director

Jakob Lindquist

Non-executive Director

Our offices


Haverhill Research Park, The Epicentre Enterprise Way, Haverhill, CB9 7LR


Ewropa Business Centre, Level 2, Triq Dun Karm, Birkirkara, BKR 9034


695 Mansell Rd, Suite 200, Roswell, GA, 30076


1 Royal Exchange, London, EC3V 3DG


14 Sir Baron Jayatilaka Mawatha, Colombo, Sri Lanka


Ocean 80, Bournemouth, Dorset, BH8 8AQ


Agios Athanasios 58, El Greco Building, Office 202, Limassol, 4102


T-Bromley, 15-17 London Road, Bromley, BR1 1DE


65 Leeson Street Lower, Dublin, D02 P663, Ireland


Units 10-13 Llys Y Fedwen, Parc Menai Business Park, Bangor, LL57 4BL


7th Floor, The Exchange, Station Parade, Harrogate, HG1 1TS

Work for Trust Payments

We have vacancies across our business. Discover more and come join our team!

Security statement

Security is our top priority at Trust Payments and we strive to ensure that all data is kept secure at all times We keep all customer data safe with AES256 encryption, SSL Certificates, and a minimum of TLS1.2, between your website and our datacentres.

Our systems are scanned quarterly using the Qualys PCI Platform, an independent Qualified Security Assessor (QSA) and approved vendors – Omnicybersecurity (UK) & Forgenix (US) – to ensure compliance with the security requirements of the card schemes.

We follow a number of rigorous security procedures on a daily basis including, but not limited to, continuous monitoring of our perimeter, dark web monitoring, and internal checks to ensure that CIA triad is maintained at all times.