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Eeetwell - Case Study

Eeetwell

Time to read: 5 minutes

By Trust Payments

4 Sept 2023

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The Merchant

Healthy foodrestaurant chain with focus on authenticity and clean living

Eeetwell is a rapidly growing fast-casual restaurant chain with 14 locations between Malta and Belgium. The company offers healthy food, smoothies and juices made fresh on a daily basis. Its mission is to change the way people think about food, because it firmly believes that what people eat has a massive power on their bodies, their lives and the communities that surround them.

The company prides itself on keeping its food authentic and having real relationships with its customers and supply partners because food is not something that should be taken passively, but powerful and conscious daily choices that can empower communities, foster growth and boost health. 

two people eating a meal at a healthy food restaurant

The Problem

Needed point of sale and payment processing solutions for franchises

Eeetwell wanted to transform the way they managed transactions for its restaurants and online ordering systems so they could easily accept and manage payments for its vast food and drink offerings. 

man using pos system in restaurant

The Solution

Seamless payments across all channels

Trust Payments worked with Eeetwell to help resolve their payment challenges by providing point of sale terminals, a payment processing gateway and acquiring services. This includes Mastercard/Visa card payments as well as alternative payment methods enabling all customers to buy goods easily. The fully integrated service was easy to set up and a support agent was on hand at every stage. 

The Results

Faster payments with next day settlement

Trust Payments has helped Eeetwell manage their in-store and online payments making them frictionless and faster, helping transform the ordering experience and keeping customers satisfied. The payments process is faster, and the business is able to benefit from next day settlement of funds. 

hospitality business owner using restaurant pos to accept payment
“Trust Payments provide exceptional service which I greatly appreciate. Their payments gateway has significantly streamlined our transaction processes with its user-friendly interface and efficient real-time processing. The robust security processes instil confidence in the safety of our transactions, and your dedicated support team has consistently provided prompt and effective assistance. Trust Payments has proven to be a scalable solution, adapting seamlessly to our growing business needs. We look forward to continuing our successful partnership.”
Gustaf Cauchi
Franchise Owner, Eeetwell

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