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Fior di Latte - Case Study

Fior di Latte

Time to read: 5 minutes

By Trust Payments

4 Sept 2023

The Merchant

Artisan gelato business based in Mdina

Fior di Latte is a family run gelateria where gelato is made fresh on site every day. Its aim is to create Malta’s tastiest ice cream using the freshest and best ingredients from around the world.

Established in 2015 after two years of market research, they recieve warm receptions from customers and are a small passionate team who are constantly looking to innovate and better their products. They also serve illy coffee, freshly made Belgian waffles, freshly squeezed orange juice, and milkshakes. All its ice cream is available in 500g, 1.25kg and 1.75kg take out tubs  

gelateria worker serving ice cream gelato in waffle wafer bowl

The Problem

Needed point of sale solutions for rising sales

Fior di Latte wanted to transform the way they managed transactions for its gelateria so they could easily accept and manage payments for its vast food and drink offerings. 

customer making contacless card payment on pos machine

The Solution

A full suite payments solution

Trust Payments worked with Fior di Latte to help resolve their payment challenges by providing point of sale terminals and acquiring services. This includes Mastercard/Visa card payments as well as alternative payment methods enabling all customers to buy goods easily. The fully integrated service was easy to set up and a support agent was on hand at every stage. 

customer paying for ice cream gelato at gelateria with pos device contactless payment

The Results

Faster payments in-store and easy settlement

Trust Payments has helped Fior di Latte manage their in-store payments in a trustworthy and efficient way with next-day settlement as part of their payment services and POS needs provided. 

“Trust Payments has transformed the way we manage transactions for our gelateria. From the start of doing business with Trust Payments, they were very helpful and approachable and have consistently delivered exceptional service. Whenever we needed anything or had enquiries, their team has been prompt, knowledgeable, and very helpful. As a business owner, I prioritize customer service and products that are reliable and consistent whilst being cost effective. Trust Payments goes above and beyond to ensure all of this via multiple solutions for our business. I highly recommend Trust Payments to any business seeking a trustworthy and efficient partner for their payment services and POS needs.”
Michael Tabone
Director and Co-owner, Fior Di Latte Gelateria Mdina

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