Investors2022-07-14T09:31:09+00:00

Investors

Our story is one of exponential growth creating a compelling investment proposition. We are an expanding fintech leader with a unique investment case.

Our ambitions are bold

We’re in the business of Converged Commerce™. By simplifying the way money flows, we’re changing the way SMEs do business and accelerating their growth. Our first-mover focus on Crypto and Gaming is setting us on a trajectory to become a £5bn company within three years.

Financial Growth

“Since the beginning of 2019, our financial results have rocketed, reflecting our new growth strategy, management team and cultural change.”

Daniel Holden, CEO

Our ambitions are bold

We’re in the business of disruption. By simplifying money flows, we’re changing the way SMEs do business and accelerating their growth. Our new focus on Crypto, Gaming and FinTech will set us on a trajectory to become a £5bn company within three years.

Financial Growth

“Since the beginning of 2019 our financial results have rocketed, reflecting our new growth strategy, management team and cultural change.”​

Daniel Holden, CEO

Our Numbers

73

%

*

Gross
Revenue

73

%

*

Net
Revenue

105

%

*

EBITDA

*% growth from 2020-2021

Our story

Our vision is to enable nimble and streamlined payments and banking solutions- which rewrite the rules for fintech and accelerate growth in the fast-evolving sectors of Crypto and Gaming.

In 2019, under new management, Trust Payments restructured to establish itself as a leading FinTech payments and software solutions provider. Our Converged Commerce™ platform brings Storefront, Payments, Loyalty and Data Management together in one flexible and secure solution. It also uses cutting-edge technologies including Artificial Intelligence and Blockchain for frictionless transactions, new application development and helps to manage risk for our customers – today and tomorrow.

With an excellent track record in payment solutions since 1998 and an unrivalled focus on the customer, Trust Payments has a team of over 420 people across 11 offices worldwide. We are a leading provider of payments and next-generation commerce technology for SMBs and mid-market players in the UK, Europe and US. Partners, developers and merchants who work with us benefit from our 24 years of payments experience in Retail, Travel, Hospitality, Gaming, Education, Financial Services and Emerging Verticals.

Company Profile

Trust Payments is a global unified payments group for global pay-in, pay-out and customer journey technologies. We are backed by CORDET Capital Partners LLP (“CORDET”), an independent UK FCA-regulated Alternative Investment Fund Manager.

Our community benefits from our 20+ years of payments experience and unrivalled customer focus. Our trusted and robust technology solutions process £2.6+ bn in annualised volume for 13,000+ businesses across eCommerce, mobile and Point of Sale (POS) in 15 like-for-like settlement currencies. ​Partners, developers and merchants who work with us benefit from our 24 years of payments experience in Retail, Travel, Hospitality, Gaming, Education, Financial Services and Emerging Verticals.

Our mission is to help businesses to optimise their sales and customer experience through facilitating speedy and seamless payments, loyalty, and data management creating truly Converged Commerce. Our global technology platform connects to 50+ global banks to support multi-acquirer processing, as well as our own merchant acquiring solution in the EU, acquiring.com. The group holds Principal Memberships with Visa and Mastercard, as well as money transmission and gaming vendor licences in the US.

Credentials

FCA regulated

Principal member of Visa and Mastercard

15 patents for payments

PCI DSS Level 1 certified

Certified vendor in key US states

Named one of the Best Companies to work for in the UK

Latest Documents

06 Aug 2020

Appointment of Sir Michael Derek Vaughan Rake

as a director on 29 July 2020

Open PDF [2 pages]

06 Apr 2022

Annual report & financial statements

for the year of 2021

Open PDF [118 pages]

19 Nov 2021

Full accounts

made up to 31 December 2020

Open PDF [69 pages]

Latest Documents

06 Apr 2022

Annual report & financial statements

for the year of 2021

Open PDF [118 pages]

19 Nov 2021

Full accounts

made up to 31 December 2020

Open PDF [69 pages]

06 Aug 2020

Appointment of Sir Michael Derek Vaughan Rake

as a director on 29 July 2020

Open PDF [2 pages]

Our Memberships

Our Memberships

Group Executive Committee

Daniel Holden

Chief Executive Officer

Daniel has spent the past ten years building high growth regulated financial institutions from the ground up. He successfully gained an MFSA license for acquiring.com and went on to achieve its full membership of both Visa and Mastercard that paved the way for its huge success. Daniel has created a scalable global fintech at Trust Payments, where he is focused driving exponential growth and building a lasting performance culture.

Daniel's LinkedIn

Jonathan O’Connor

Chief Commercial Officer

Jonathan is a passionate sales leader with a 20-year career dedicated to accelerating revenue growth at executive level for global payment leaders including Elavon and First Data (Fiserv). He is renowned for achieving 7 figures deals with brand name Enterprise clients as well as high-impact strategic partners. Since joining Trust Payments in 2018, Jonathan has been a focused and driven leader, living the ABC (Always Be Closing) ethos and pushing past boundaries to supersede sales quotas.

Jonathan's LinkedIn

Siobhan Wright

Group Head of HR

Siobhan has built her career for over 20 years working in various SME and corporate companies; primarily in technology and software based businesses. She is extremely passionate about establishing a strong employee value proposition to attract, develop and retain key talent. Since joining Trust Payments in 2020, she has transformed the HR function and works closely as part of the Executive Team to embed a strong people strategy across the company. With a clear focus on employee engagement, Siobhan has led Trust Payments to being accredited by Best Companies with their ‘One Star’ status, as well as 3 awards.

Siobhan's LinkedIn

Ryan Cachia

Chief Financial Officer

Ryan brings a wealth of financial expertise from the banking and payments sectors to Trust Payments. His career achievements include setting up companies under MFSA (Malta) licenses and building them into principal members of both Visa and Mastercard. His increasingly senior industry roles include Fortis Bank, NBG Bank, Insignia Cards and PayMix. Ryan is now focused on re-structured the Finance organisation to support rapid growth and building Trust Payments into a £100m+ revenue generating payments platform.

Ryan's LinkedIn
Kevin O'Connell

Kevin O’Connell

Chief Product Officer

During Kevin’s almost 30 years in the payments industry, he has accumulated experience including as global head of acquiring product at processor First Data (now Fiserv) and as sales director for POS vendor Verifone where he was responsible for a 12-country region. Prior to joining Trust Payments in 2021, he was at Mastercard for more than eight years, where he led innovation initiatives across the network, including most recently Senior Principal in the Digital Practice. He is now focused on leading Trust Payments’ product offering and enabling our solutions for our merchants and their customers.

Kevin's LinkedIn

Ian Hughes

Chief Technology Officer

Ian brings an invaluable perspective to his executive leadership role having started his IT career as a software developer. His career has encompassed blue chip technology brands including Siemens and British Aerospace. Ian has quickly delivered huge leaps in the tech capability at Trust Payments. His achievements including the migration of its platform which was achieved with zero downtime. Ian also designed and developed our payments gateway and re-engineering the development process for speed and security optimisation.

Ian's LinkedIn

Tom Pilling

Chief Risk Officer

Tom’s career includes nearly 20 years in leadership roles shaping acquiring risk policies for leading players in the payments industry. With experience drawn from Paysafe, Payvision and over ten years at WorldPay, Tom puts much of his career success down to learning from Chief Risk Officers who are among the best in the business. Tom is a firm believer in nurturing talent from within and, together with his team, is focused on optimising business performance through precision management of its policies and processes.

Tom's LinkedIn

Rob Hawley

Chief Operating Officer

Rob’s career in payments began at WorldPay and progressed into setting up international acquiring business units for First Data/Fiserv. From negotiating and signing bank partner agreements in South Africa to setting up its acquiring platform, Rob implemented the entire infrastructure of the new business. He also established an acquiring joint venture with a major European bank from governance all the way through to its customer proposition. Rob’s hands-on expertise means he is well qualified to anticipate and exceed the expectations of Trust Payment merchants from SMEs to enterprise merchants.

Rob's LinkedIn

Steve Grech

CEO Malta

Steve has spent 25+ years in the Maltese financial services and payments market, earning his expertise through various senior positions. He spent three years as CEO of Truevo Payments, leading the business from start-up to profitability. Steve was also involved in the setting up of the Association for Financial Institutions in Malta (FIMA) and acted as its Chairman for the first 2 years. Steve also held senior positions in the cards and payments areas of Banif Bank (Malta) and Bank of Valletta leading and managing functions such as card issuing and acquiring, electronic channels and Internet banking.

Steve's LinkedIn

Daniel Holden

Chief Executive Officer

Daniel has a spent the past ten years building high growth regulated financial institutions from the ground up. He successfully gained an MFSA license for acquiring.com and went on to achieve its full membership of both Visa and Mastercard that paved the way for its huge success. Daniel has created a scalable global fintech at Trust Payments, where he is focused driving exponential growth and building a lasting performance culture.

Daniel’s LinkedIn

Jonathan O’Connor

Chief Commercial Officer

Jonathan is a passionate sales leader with a 20-year career dedicated to accelerating revenue growth at executive level for global payment leaders including Elavon and First Data (Fiserv). He is renowned for achieving 7 figures deals with brand name Enterprise clients as well as high-impact strategic partners. Since joining Trust Payments in 2018, Jonathan has been a focused and driven leader, living the ABC (Always Be Closing) ethos and pushing past boundaries to supersede sales quotas.

Jonathan’s LinkedIn

Siobhan Wright

Group Head of HR

Siobhan has built her career for over 20 years working in various SME and corporate companies; primarily in technology and software based businesses. She is extremely passionate about establishing a strong employee value proposition to attract, develop and retain key talent. Since joining Trust Payments in 2020, she has transformed the HR function and works closely as part of the Executive Team to embed a strong people strategy across the company. With a clear focus on employee engagement, Siobhan has led Trust Payments to being accredited by Best Companies with their ‘One Star’ status, as well as 3 awards.

Siobhan’s LinkedIn

Ryan Cachia

Chief Financial Officer

Ryan brings a wealth of financial expertise from the banking and payments sectors to Trust Payments. His career achievements include setting up companies under MFSA (Malta) licenses and building them into principal members of both Visa and Mastercard. His increasingly senior industry roles include Fortis Bank, NBG Bank, Insignia Cards and PayMix. Ryan is now focused on re-structured the Finance organisation to support rapid growth and building Trust Payments into a £100m+ revenue generating payments platform.

Ryan’s LinkedIn
Kevin O'Connell

Kevin O’Connell

Chief Product Officer

During Kevin’s almost 30 years in the payments industry, he has accumulated experience including as global head of acquiring product at processor First Data (now Fiserv) and as sales director for POS vendor Verifone where he was responsible for a 12-country region. Prior to joining Trust Payments in 2021, he was at Mastercard for more than eight years, where he led innovation initiatives across the network, including most recently Senior Principal in the Digital Practice. He is now focused on leading Trust Payments’ product offering and enabling our solutions for our merchants and their customers.

Kevin’s LinkedIn

Ian Hughes

Chief Technology Officer

Ian brings an invaluable perspective to his executive leadership role having started his IT career as a software developer. His career has encompassed blue chip technology brands including Siemens and British Aerospace. Ian has quickly delivered huge leaps in the tech capability at Trust Payments. His achievements including the migration of its platform which was achieved with zero downtime. Ian also designed and developed our payments gateway and re-engineering the development process for speed and security optimisation.

Ian’s LinkedIn

Tom Pilling

Chief Risk Officer

Tom’s career includes nearly 20 years in leadership roles shaping acquiring risk policies for leading players in the payments industry. With experience drawn from Paysafe, Payvision and over ten years at WorldPay, Tom puts much of his career success down to learning from Chief Risk Officers who are the among the best in the business. Tom is a firm believer in nurturing talent from within and, together with his team, is focused on optimising business performance through precision management of its policies and processes.

Tom’s LinkedIn

Rob Hawley

Chief Operating Officer

Rob’s career in payments began at WorldPay and progressed into setting up international acquiring business units for First Data/Fiserv. From negotiating and signing bank partner agreements in South Africa to setting up its acquiring platform, Rob implemented the entire infrastructure of the new business. He also established an acquiring joint venture with a major European bank from governance all the way through to its customer proposition. Rob’s hands-on expertise means he is well qualified to anticipate and exceed the expectations of Trust Payment merchants from SMEs to enterprise merchants.

Rob’s LinkedIn

Steve Grech

CEO Malta

Steve has spent 25+ years in the Maltese financial services and payments market, earning his expertise through various senior positions. He spent three years as CEO of Truevo Payments, leading the business from start-up to profitability. Steve was also involved in the setting up of the Association for Financial Institutions in Malta (FIMA) and acted as its Chairman for the first 2 years. Steve also held senior positions in the cards and payments areas of Banif Bank (Malta) and Bank of Valletta leading and managing functions such as card issuing and acquiring, electronic channels and Internet banking.

Steve’s LinkedIn

Board Members

Sir Michael Rake

Non-executive Director

Sir Michael Rake has an esteemed career spanning payments industry, banking, technology and more including holding the position of chairman of Worldpay Group plc from 2015 to 2018.

Sir Michael’s executive roles also include chairman of BT Group and a director of S&P Global. He served as president of the Confederation of British Industry (CBI) from 2013 until 2015. Rake was on the board of Barclays from 2008 to December 2015 and promoted to deputy chairman in 2012.

Sir Michael joined KPMG in 1974, working in Europe before transferring to the Middle East to run the practice. He transferred to London in 1989 and became a member of the UK board in 1991. Following a number of leadership roles in the UK, Sir Michael was elected UK Senior Partner in 1998. He was Chairman of KPMG in Europe and Senior Partner of KPMG in the United Kingdom, prior to his appointment as chairman of KPMG International in May 2002, in which capacity he served till September 2007.

Masha Cilliers

Non-executive Director

Masha Cilliers has built a successful career in the payments industry over the past 20 years. She has spent the past 12 years in the online and mobile sectors developing regional and cross-border payment business across channels and verticals. Masha began consulting in 2012 and has delivered projects for many merchants, payment companies, banks and investors.

Previously, Masha played key strategic roles at DataCash, GlobalCollect and CyberSource. She covered business development, partnerships, innovation and new product strategy across global multinational markets. Previously to that Masha spent five years at Microsoft where she oversaw the development of electronic and mobile payments for the online sales platform in Europe. Masha’s foundation in the payments industry was established over ten years at Visa International where she worked on business development and product strategy in CEMEA region.

Jakob Lindquist

Non-executive Director

Jakob is a financial services industry specialist, serving as a trusted advisor to many of Europe’s largest banks, insurers and asset managers.

Jakob has been an investment banker and corporate financier throughout his 31-year career. Working at Morgan Stanley between 1990 and 2012, he was a senior member of the Firm’s investment banking and capital markets EMEA management team.

As Co-Head of Morgan Stanley’s Global Financial Institutions Group EMEA, he led more than 100 EMEA professionals in corporate finance and capital markets – the Firm’s largest practice area by revenue and number of professionals.

At Morgan Stanley, Jakob was stationed in London and New York, and also spent extended periods in Asia. He has executed projects in more than 25 countries and has more than 200 announced career transactions to his name, of which more than $375bn in M&A and $125bn in Capital Markets.

Sir Michael Rake

Non-executive Director

Sir Michael Rake has an esteemed career spanning payments industry, banking, technology and more including holding the position of chairman of Worldpay Group plc from 2015 to 2018.

See more

Sir Michael’s executive roles also include chairman of BT Group and a director of S&P Global. He served as president of the Confederation of British Industry (CBI) from 2013 until 2015. Rake was on the board of Barclays from 2008 to December 2015 and promoted to deputy chairman in 2012.

Sir Michael joined KPMG in 1974, working in Europe before transferring to the Middle East to run the practice. He transferred to London in 1989 and became a member of the UK board in 1991. Following a number of leadership roles in the UK, Sir Michael was elected UK Senior Partner in 1998. He was Chairman of KPMG in Europe and Senior Partner of KPMG in the United Kingdom, prior to his appointment as chairman of KPMG International in May 2002, in which capacity he served till September 2007.

In 2013 Sir Mike received the Channing Award for Corporate Citizenship, was voted the FTSE 100 non-executive director of the year and received the ICAEW outstanding achievement award.

Masha Cilliers

Non-executive Director

Masha Cilliers has built a successful career in the payments industry over the past 20 years. She has spent the past 12 years in the online and mobile sectors developing regional and cross-border payment business across channels and verticals. Masha began consulting in 2012 and has delivered projects for many merchants, payment companies, banks and investors.

See more

Previously, Masha played key strategic roles at DataCash, GlobalCollect and CyberSource. She covered business development, partnerships, innovation and new product strategy across global multinational markets. Previously to that Masha spent five years at Microsoft where she oversaw the development of electronic and mobile payments for the online sales platform in Europe. Masha’s foundation in the payments industry was established over ten years at Visa International where she worked on business development and product strategy in CEMEA region.

Jakob Lindquist

Non-executive Director

Jakob is a financial services industry specialist, serving as a trusted advisor to many of Europe’s largest banks, insurers and asset managers.

See more

Jakob has been an investment banker and corporate financier throughout his 31-year career. Working at Morgan Stanley between 1990 and 2012, he was a senior member of the Firm’s investment banking and capital markets EMEA management team.

As Co-Head of Morgan Stanley’s Global Financial Institutions Group EMEA, he led more than 100 EMEA professionals in corporate finance and capital markets – the Firm’s largest practice area by revenue and number of professionals.

At Morgan Stanley, Jakob was stationed in London and New York, and also spent extended periods in Asia. He has executed projects in more than 25 countries and has more than 200 announced career transactions to his name, of which more than $375bn in M&A and $125bn in Capital Markets.

Senior Management

Sharon Cauchi

Chief Compliance Officer

Jeannie Stinnett

Head of Sales Commercialisation

Craig Brightly

Head of Direct Sales

Paul Adams

Group Head of Product

Annabel Pisani

Head of Risk Monitoring

Eric Levy

Chief of Staff & Global Head of PMO

Luke Borg Costanzi

Group Head of Service Delivery

Kurt Desira

Group Head of Data Analytics

Yokesha Cox

Head of Operations US

Julianne Attard

Group Head of Finance

Steve Ford

Head of Partner, Gaming & Account Management Sales Europe

Lisa Smith

Head of Commercial Support

Ursula White

Director of Global Client Support & Digital Transformation

Beverley Price

Technical Operations Manager

Eleanor Sheppard

Group Head of Marketing

Helen Griffin

Head of Portfolio Management & Key Strategic Accounts

Lee Jones

Head of Development

News

News

Corporate Governance

Whistleblowing Policy

Read more

CSR Policy

Read more

Auditors

Read more

Code of Ethics and Business Principles

Read more

Learn more and find out how we can grow your business

Get in touch
Go to Top