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Customer Engagement and Loyalty

Reward customers based on insights

Keep your customers feeling valued and ensure they’re returning for more with Customer Engagement and Loyalty from Trust Payments.

Trusted by leading brands

Build customer loyalty based on basket data

With Trust Payments, customer engagement is derived from powerful data-driven marketing easily accessible to every business.

SKU-level basket data

Capture customer basket data paired with customer profiles and engagement data for a 360° view of your customers.

Real-time offers engine

Learn about your customers' behaviour, identify patterns and trigger real-time offers.

Physical and digital cards

Use flexible loyalty tools to encourage conversion and repeat business.

Encourage rewards

Make your loyalty programme a personalised customer experience.

Connect with your customers through personalised mobile-first loyalty

Achieve a big impact on your business from customer engagement with little effort.

Learn from big data

Trigger real-time communication, content and offers at precise moments in the customer journey.

Retain your best customers

Use flexible loyalty tools to encourage conversion and repeat business.

Data-driven payment insights

Actionable recommendations for more profitable relationships.

Choose your branded channels

Make your loyalty programme a customer experience on any channel.

Simple integration

Seamlessly integrates into your existing ecosystem or access instantly pre-integrated with our retail technology.

Tailor messaging

Surprise and delight customers with memorable messages and content.

Hear from our customers

Not quite what you need?

Explore our payment options with the ability to accept credit, debit, mobile and a broad range of alternative payment types and currencies.


An easy-to-use Android application with single views of everything on one system to let you sell on-the-go.

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Inventory management

A best-in-class stock management application built for large retail chains to reach optimal operational productivity.

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Shop builder

We offer a simple and fast way to build and scale your online shop with our webshop builder.

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Payment analytics

TRU Insight helps you understand how your business is performing at-a-glance.

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Security statement

Security is our top priority at Trust Payments and we strive to ensure that all data is kept secure at all times We keep all customer data safe with AES256 encryption, SSL Certificates, and a minimum of TLS1.2, between your website and our datacentres.

Our systems are scanned quarterly using the Qualys PCI Platform, an independent Qualified Security Assessor (QSA) and approved vendors – Omnicybersecurity (UK) & Forgenix (US) – to ensure compliance with the security requirements of the card schemes.

We follow a number of rigorous security procedures on a daily basis including, but not limited to, continuous monitoring of our perimeter, dark web monitoring, and internal checks to ensure that CIA triad is maintained at all times.

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