Probability of harm (ProbH)
Supercharge your responsible gambling efforts with ProbH
Protect your customers with Gambling Harm Detection from Trust Payments.
Empowering responsible gambling with machine learning
In the ever-evolving landscape of responsible gambling, operators are intensifying their efforts to detect harm and safeguard their clients from gambling-related harm. That's why we've leveraged our decades of industry expertise and analysed millions of gambling transactions to develop ProbH, our advanced harm detection algorithm. ProbH empowers you to enhance your understanding of your customers and identify those who may be at risk.
Protect your business and your clients with enhanced harm detection
Empowering you to proactively protect your customers and ensure they can continue to enjoy a healthy gambling experience with your business.
Advanced machine learning algorithm
A cutting-edge machine learning algorithm trained on over 50 million gambling transactions to detect key indicators of potential financial distress and vulnerable gambling behaviour, enabling proactive action.
It seamlessly integrates with your current monitoring and harm detection processes, providing a comprehensive view of your clients' gambling behaviours and enabling informed decision-making.
ProbH is applicable in multiple use cases, including new account checks, ongoing monitoring, and authorisation. It delivers actionable insights to promote responsible gambling practices throughout your business.
With ProbH, evaluating the risk level of each gambler is effortless. A simple score outcome is easily accessible via our user-friendly API endpoint or Trust Payments interface, allowing quick and appropriate measures for customer well-being.
How it works
Sub-second response time means scoring can be integrated into multiple use cases. Here’s an example of just one:
Meet the inventor
“The UK Gambling Commission (UKGC) and other regulators enforce reducing gambling harm with substantial fines for inadequate care. Trust Payments leads with over 6% market share in the UK/EU27 online gambling market in 2023. Our significant presence in debt restructuring agencies provides unique insights into personal financial distress indicators. Leveraging this data, we’ve developed ProbH—a groundbreaking “probability of harm” score. Our algorithm, driven by machine learning and statistical techniques, analyses 50 million gambling transactions and data from a dozen debt restructuring agencies. It predicts the likelihood of harm from gambling transactions. Retrieve the ProbH score swiftly via our API endpoint, integrating it seamlessly into decision-making, client monitoring, and intervention processes. With positive feedback from Malta Gaming Authority, this set to be a game changing product for ensuring responsible gambling”.
Head of Data Science, Trust Payments