Supercharge your responsible gambling efforts with ProbH
Protect your customers with Gambling Harm Detection from Trust Payments.
In the ever-evolving landscape of responsible gambling, operators are intensifying their efforts to detect harm and safeguard their clients from gambling-related harm. That's why we've leveraged our decades of industry expertise and analysed millions of gambling transactions to develop ProbH, our advanced harm detection algorithm. ProbH empowers you to enhance your understanding of your customers and identify those who may be at risk.
Empowering you to proactively protect your customers and ensure they can continue to enjoy a healthy gambling experience with your business.
A cutting-edge machine learning algorithm trained on over 50 million gambling transactions to detect key indicators of potential financial distress and vulnerable gambling behaviour, enabling proactive action.
It seamlessly integrates with your current monitoring and harm detection processes, providing a comprehensive view of your clients' gambling behaviours and enabling informed decision-making.
ProbH is applicable in multiple use cases, including new account checks, ongoing monitoring, and authorisation. It delivers actionable insights to promote responsible gambling practices throughout your business.
With ProbH, evaluating the risk level of each gambler is effortless. A simple score outcome is easily accessible via our user-friendly API endpoint or Trust Payments interface, allowing quick and appropriate measures for customer well-being.
Sub-second response time means scoring can be integrated into multiple use cases. Here’s an example of just one:
“The UK Gambling Commission (UKGC) and other regulators enforce reducing gambling harm with substantial fines for inadequate care. Trust Payments leads with over 6% market share in the UK/EU27 online gambling market in 2023. Our significant presence in debt restructuring agencies provides unique insights into personal financial distress indicators. Leveraging this data, we’ve developed ProbH—a groundbreaking “probability of harm” score. Our algorithm, driven by machine learning and statistical techniques, analyses 50 million gambling transactions and data from a dozen debt restructuring agencies. It predicts the likelihood of harm from gambling transactions. Retrieve the ProbH score swiftly via our API endpoint, integrating it seamlessly into decision-making, client monitoring, and intervention processes. With positive feedback from Malta Gaming Authority, this set to be a game changing product for ensuring responsible gambling”.
Jan Henner
Head of Data Science, Trust Payments
Supercharge your responsible gambling efforts with ProbH today. Take the leap towards a safer and more enjoyable gambling experience.
Security is our top priority at Trust Payments and we strive to ensure that all data is kept secure at all times We keep all customer data safe with AES256 encryption, SSL Certificates, and a minimum of TLS1.2, between your website and our datacentres.
Our systems are scanned quarterly using the Qualys PCI Platform, an independent Qualified Security Assessor (QSA) and approved vendors – Omnicybersecurity (UK) & Forgenix (US) – to ensure compliance with the security requirements of the card schemes.
We follow a number of rigorous security procedures on a daily basis including, but not limited to, continuous monitoring of our perimeter, dark web monitoring, and internal checks to ensure that CIA triad is maintained at all times.
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