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Why choosing the right payment provider is a game-changer for small businesses online

Giants like eBay and Amazon can often overshadow smaller players and choosing the right payment provider can be a pivotal move for SME businesses. It’s not just about processing transactions; it’s about leveling the playing field. As a champion of the eCommerce underdog, I believe that the right choices in technology can empower smaller enterprises to punch above their weight. 

5 things to consider when choosing a payment provider

The heart of eCommerce: Payment gateways

A payment gateway is the backbone of any eCommerce operation. It’s the bridge between your products and your customers’ wallets. But it’s more than just a tool for collecting payments – it’s a statement of how seriously you take your customer’s convenience and security. 

Variety: The spice of checkout

Imagine a customer excited about a product on your website, only to abandon their cart because their preferred payment method isn’t available. Offering a variety of payment options can significantly reduce cart abandonment rates. It’s about meeting your customers where they are, in the payment methods they trust and use daily. 

Building trust with security

Security isn’t just a feature; it’s a foundation. Customers are more likely to purchase from a site they trust to protect their financial data. This trust is a currency in itself, especially for smaller players looking to build a loyal customer base.

User experience: Your silent salesperson

A smooth and intuitive checkout process can dramatically enhance customer experience. A good payment gateway should integrate seamlessly with your website, offering a hassle-free payment experience which looks and feels great to use. Complex or time-consuming checkout processes are the bane of smaller eCommerce websites, often leading to lost sales.

Cost-effectiveness: Balancing quality and affordability

While the cheapest option isn’t always the best, smaller businesses must balance quality with cost. Look for a payment gateway like Trust Payments that offers competitive transaction fees without compromising on essential features. Remember, every penny saved is a penny that can be invested back into growing your business.

Final thoughts: Empowering the underdog

The right payment partner can be a catalyst for success in the competitive eCommerce landscape, especially when trying to fight the likes of Amazon. It’s about offering convenience, building trust, enhancing user experience, ensuring cost-effectiveness, and choosing a scalable solution. Small eCommerce businesses have the tenacity and agility to succeed, and with the right tools, they can thrive in a market dominated by giants. 

To start offering a variety of payment options to your customers, sign up to Trust Payments. And if you’re looking to launch and grow your online business, sign up to the Stor eCommerce platform

Remember, every small business is a David facing a Goliath. And sometimes, the right slingshot – in this case, the right payment partner – can make all the difference. 

Security statement

Security is our top priority at Trust Payments and we strive to ensure that all data is kept secure at all times We keep all customer data safe with AES256 encryption, SSL Certificates, and a minimum of TLS1.2, between your website and our datacentres.

Our systems are scanned quarterly using the Qualys PCI Platform, an independent Qualified Security Assessor (QSA) and approved vendors – Omnicybersecurity (UK) & Forgenix (US) – to ensure compliance with the security requirements of the card schemes.

We follow a number of rigorous security procedures on a daily basis including, but not limited to, continuous monitoring of our perimeter, dark web monitoring, and internal checks to ensure that CIA triad is maintained at all times.

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